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Life Insurance - Seminar

IRDA - Life Insurance - Seminar
Start Date:29 Jul 2009   
The seminar was jointly organised by M/s Consumer Association of India and IRDA on Life Insurance on July 29, 2009. The inaugural keynote address of the seminar was made by Mr J Harinarayan, Chairman, IRDA. The Chairman, IRDA stated that the Regulator was committed to focus serious attention on matters of consumer interest and to work with Consumer Associations and the Ministry of Consumer Affairs to ensure customer satisfaction.

He also stressed the need for clothing the terms and conditions of insurance policies in plain language, he stated that the words are not weapons and the insurers need to select policies, which sell most and demystify them as early as possible. The seminar was comprised of four sessions where the issues related to problems in buying life insurance, right and obligations of consumers, claims settlement and grievance redressal and plan language in insurance policies were discussed in length and the queries raised by participants were appropriately addressed to. There has been an all round appreciation from the participants and members of the public who attended the seminar.

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