Addresses of Ombudsmen

Addresses of Ombudsmen

IRDA - Addresses of Ombudsmen
Insurance Ombudsman’s offices have been established in 17 cities all over India, each with its own jurisdiction. You have to approach the Ombudsman under whose jurisdiction the insurance company office against whom you are making a complaint falls.

Territorial Jurisdiction of Ombudsman

The office of the Ombudsman shall be located at such place as may be specified by the Insurance Council from time to time.
The Ombudsman may hold sitting at various places within his area of jurisdiction in order to expedite disposal of complaints.
The Powers of Ombudsman:

(a) Any partial or total repudiation of claims by an insurer;

(b) Any dispute in regard to premium paid or payable in terms of the policy;

(c) Any dispute on the legal construction of the policies in so far as such disputes relate to claims;

(d) Delay in settlement of claims;

(e) Non-issue of any insurance document to customers after receipt of premium.

List of Insurance Ombudsmen can be accessed by following the below url: 
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