Grievance Process
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The Process

IRDA - Grievance Redress Process

If your insurance company does not resolve your complaint to your satisfaction you can escalate your complaint to IRDA.
  • If your complaint is suitable for taking to the Insurance Ombudsman IRDA will help you resolve it by taking it up with the insurance company
  • For disputes where enquiry or adjudication are required you should approach the Consumer Forum or Courts.

  • The Process


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